Terms and Conditions
COMPANY maintains the ZULFAIR.COM Website ("Site"). The following are the terms of use that govern use of the Site ("Terms of Use"). By using the Site you expressly agree to be bound by these Terms of Use and the ZULFAIR.COM privacy policy and to follow these Terms of Use and all applicable laws and regulations governing use of the Site. ZULFAIR reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, ZULFAIR may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.
LIMITED LICENSE. You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. ZULFAIR may change, suspend, or discontinue any aspect of the Site at any time. ZULFAIR may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.
  1. SITE OPERATION: United Arab Emirates is our Country of Domicile. ZULFAIR controls this Site from the U.A.E. ZULFAIR makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.

    APPLICABLE LAW. The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

  2. . MULTI-CURRENCY PRICED TRANSACTION, the displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.

    PURCHASES. ZULFAIR accepts payment by Visa or Mastercard debit and credit cards in AED for its products and services. All online purchases are also governed by the terms and conditions of respective merchant service providers. Please review respective merchant service provider’s user agreement and privacy policy before entering any transaction. Interpretation. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. A waiver or modification of these Terms of Use will only be effective if made in writing signed by an authorized officer of ZULFAIR. All refunds will be made onto the original mode of payment.

  3. OFFICE FOREIGN ASSETS CONTROL (OFAC) SANCTIONED COUNTRIES. ZULFAIR will not trade with or provide any services to individuals and companies owned or controlled by, or acting for or on behalf of, OFAC targeted countries AND individuals, groups, and entities, such as terrorists and narcotics traffickers designated under the OFAC programs that are not countryspecific
  4. REPRESENTATIONS BY YOU. By visiting the Site, you represent, warrant and covenant that (a) you are at least 18 years old; (b) that all materials of any kind submitted by you to ZULFAIR through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights. The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  5. PERMITTED USE. You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by ZULFAIR to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by ZULFAIR to do so. The content and software on this Site is the property of ZULFAIR. The cardholder must retain a copy of transaction records and Merchant policies and rules.
  6. YOUR ACCOUNT. If you use ZULFAIR Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

    NO COMMERCIAL USE. This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain ZULFAIR prior written consent to make commercial offers of any kind on the Site, whether by advertising, solicitations, links, or any other form of communication. ZULFAIR will investigate and take appropriate legal action against anyone who violates this provision, including without limitation, removing the offending communication from the Site and barring such violators from use of the Site

    LINKS AND SEARCH RESULTS. The Site may automatically produce search results that reference and/or link to third party sites throughout the World Wide Web. ZULFAIR has no control over these sites or the content within them. ZULFAIR does not guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. ZULFAIR does not endorse the content of any third party site, nor does it make any representation or warranty about these sites, including that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against ZULFAIR for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, you may notify us at support@COMPANYWEBSITE.com.

    COPYRIGHT POLICY. ZULFAIR may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.

    INTELLECTUAL PROPERTY. Although ZULFAIR is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through ZULFAIR system. The On-line Materials are ZULFAIR's intellectual property, and are protected by U.S. and international intellectual property laws. The On-line Materials may not be copied or redistributed either in whole or in part without prior written consent of ZULFAIR, except as expressly and specifically permitted under these Terms of Use.

    The On-line Materials are and will remain the exclusive property of ZULFAIR. All rights, titles and interests in and to the On-line Materials will be and remain vested solely in ZULFAIR. Under no circumstances will you have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the On- line Materials, or any rights thereto, except as expressly and specifically provided in the Terms of Use. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the On-line Materials to create a product for resale or to use the On-line Materials in any way that competes with ZULFAIR.

    You acknowledge and agree that ZULFAIR will own all rights, titles and interests in and to any copy, translation, modification, adaptation, derivative work or improvement of the On- line Materials made by or for you. At ZULFAIR request, you must execute, or obtain the execution of, any instrument that may be necessary to assign these rights, titles or interests to ZULFAIR or perfect these rights, titles or interests in ZULFAIR's name. disclaimer of warranty, limitation of damages. ZULFAIR makes no warranty or representation of any kind, either express or implied, including but not limited to warranty of title or non-infringement or implied warranty of merchantability, fitness for a particular purpose,non-infringement or other violation of rights in relation to the availability, accuracy, validity, reliability or content of these pages and/or the site. ZULFAIR also does not make any representation or warranty regarding the accuracy or reliability of any advice, opinion, statement or other information that is submitted, displayed or uploaded through the site by any user. ZULFAIR shall not be liable for any direct, indirect, incidental, special or consequential damages, lost profits or for business interruption arising out of the use of or inability to use this site, even if ZULFAIR has been advised of the possibility of such damages. some jurisdictions do not allow exclusion of certain warranties or limitations of liability, so the above limitations or exclusions may not apply to you. the liability of ZULFAIR would in such case be limited to the greatest extent of liability permitted by law.

    VIOLATION OF TERMS OF USE. You understand and agree that in ZULFAIR's sole discretion, and without prior notice, ZULFAIR may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if ZULFAIR believes that the information you provide has violated or is inconsistent with these Terms of Use, or violates the rights of ZULFAIR, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to ZULFAIR for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. ZULFAIR may release user information about you if required by law or subpoena.

    INDEMNITY. You agree to indemnify and hold ZULFAIR, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms of Use.

    LICENCE GRANTED TO YOU. By providing materials to ZULFAIR, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted ZULFAIR an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. ZULFAIR may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against COMPANY for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to ZULFAIR. Any communication or materials you send to ZULFAIR will be treated as non- confidential and non-proprietary and may be disseminated or used by ZULFAIR for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.

    ADVERTISING. The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. ZULFAIR is not responsible for the acts or omissions of any advertiser or sponsor.

    SEVERABILITY. If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

    Headings & section titles in this Agreement are for convenience and do not define, limit, or extend any provision of this Agreement.

PRIVACY POLICY

DELIVERY POLICY

We pride ourselves on delivering what we have made by the promise in on this site. All goods and services purchased on zulfair.com and their receipts will be delivered to user’s provided email ID after the successful completion of your purchase.

A notification of your purchase and any changes to it may also be delivered to your mobile number, subject to service availability.

If you choose not to download your receipt from the page on this website which confirms the successful completion of your purchase, you must check that you have received the receipt and confirmation of your purchase by e-mail, mobile and notify us without delay if you have not received it within one hour after your successful completion of the purchase.

We shall not be liable if you do not receive your receipt and confirmation because the e-mail address you provided at the time of purchase was unable to receive the e-mail containing your receipt after your successful completion of the purchase or for up to twenty-four hours thereafter for any reason whatsoever.

We do not provide goods and services to countries, entities, and individuals barred by the Office of Foreign Assets Control ("OFAC") of the US Department of the Treasury in compliance with the laws of the United Arab Emirates.

Cost of delivery

Delivery charges are calculated as per the customer requirement or request to delivery receipt and visa through postal or any other source of physical carrying service. Cost of delivery may vary depend upon service provider charges and location.

If you would like to know an estimate of your cost of delivery, please feel free to call Zulfair.com on +971 43972101 | +971 48809110 (UAE)| +91 484 4300888 (India).

Payment Confirmation

Each order will be confirmed by Zulfair.com. After product payment are completed zulfair will send the user an electronic receipt to user’s registered mobile number and email ID.

Each user needs to make pending payment through our payment gateway in the zulfair.com web application within 5 regular days.

Zulfair.com will also send a regular update on each stage for each purchase made by the user.

Delivery Problems

If you are facing any problem or delivery issues, please contact our Head Office and please refer to Zulfair travel LLC Refund Policy, privacy policy, and terms and conditions.

Contact Details:

Zulfair travel LLC.

Shop No: 6, Al kihifaf building,

Kuwait Street, Karama, Dubai, UAE.

Post Box: 114588

Phone: +971 43972101 | +971 48809110

E-mail: sales@zulfair.com

CANCELLATION POLICY

We understand that life does not always work out as expected. There will be occasions when we all have to change our diaries or plans. We equally hope that you realize that when you apply for any product or services with us, we allocate a person or persons to provide the service you requested by uploading these service to government website or to another 3 rd party. In doing so that/those services we are literally blocking service facility in 3 rd party and allocating the payment to them. In an effort to be fair to everybody we ask for a minimum of 6 hours’ notice if you need to cancel or defer or postpone the service you have booked through our website Zulfair.com. In the event of you having to do so, we will charge expense or lose that we suffer for services you have booked from the charge that you have paid at the time of service booking. For visa booking, if the user happens to cancel services, this may consider as zero or non-refundable condition. If any user needs to cancel visa which is already approved by the government, they need to pay in addition of 300 AED to the government which is collecting through Zulfair travel LLC.

REFUND POLICY

In the service that you are not utilized other than visa, we will provide you refund after deducting our charges or lose. Obviously, this policy leaves us open to opportunists but we are happy to take this risk.

Applicable paid cost will be refunded under certain conditions, namely :

Refunds will NOT be given under the following circumstances :

The Refund claims process is as follows:

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